Managing hospitality experiences / edited by Dr Alexandra J Kenyon, Dr Peter Robinson and Dr James Musgrave. - vii, 199 pages cm

Includes bibliographical references and index.

Corporate social responsibilities, society and hospitality experiences / Alexandra J Kenyon and Lucy Hack.

"This new textbook provides a full and detailed insight into the ways in which experiences are designed and delivered. It covers management issues such as marketing, human resources, operations, quality management, facilities management, project management, and strategy, and is supported throughout by pedagogic features and case studies"--

9781789242034

2019056033


Hospitality industry.
Special events.

TX911 / .M296 2020

Grad 338.4/791 / M266 2020