Nathan Baird Innovator's playbook : how to create great products, services & experiences that your customers will love / Baird, Nathan - Australia : Wiley, c2020. - xv, 207 pages : color illustrations. Includes bibliography and index. ISBN: 978-0-730-38364-2 Subjects--Topical Terms: Technological innovations.Creative ability in business.Entrepreneurship.Business.Customer relations.Customer services. Dewey Class. No.: Grad. 658.4063 / B163 2020