TY - BOOK AU - Kenyon,Alexandra J. AU - Robinson,Peter AU - Musgrave,James TI - Managing hospitality experiences SN - 9781789242034 AV - TX911 .M296 2020 U1 - Grad 338.4/791 23 PY - 2020///] CY - Wallingford, Oxfordshire, UK, Boston, MA, USA PB - CABI KW - Hospitality industry KW - Special events N1 - Includes bibliographical references and index; Corporate social responsibilities, society and hospitality experiences / Alexandra J Kenyon and Lucy Hack N2 - "This new textbook provides a full and detailed insight into the ways in which experiences are designed and delivered. It covers management issues such as marketing, human resources, operations, quality management, facilities management, project management, and strategy, and is supported throughout by pedagogic features and case studies"-- ER -