TY  - BOOK
ED  - 3G E-Learning
TI  - Information technology service management
SN  - 9781984636898
U1  - 614  
PY  - 2020///
CY  - New York
PB  - 3G E-Learning
KW  - Information System
KW  - Managerial decision making
N1  - Includes references and index
ER  -